Privacy Policy

At Aivanta ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Aivanta Chatbot module and related services.

1. Information We Collect

We collect information to provide and improve our services to you:

• Personal Information: When you contact support or purchase our product, we may collect your name, email address, and payment information.
• Usage Data: We may collect anonymous data on how the chatbot is used to improve its performance and features.
• Chat Data: The Aivanta Chatbot processes text inputs to generate responses. By default, this data is processed via OpenAI's API and Meta's WhatsApp API in accordance with their respective privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To provide customer support.
• To monitor the usage of the Service to detect and prevent technical issues.

3. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers (such as OpenAI and Meta) solely for the purpose of enabling the chatbot's AI and messaging capabilities.

4. Data Security

The security of your data is important to us. We implement standard security measures to protect your personal information. However, please remember that no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete the personal information we hold about you. Please contact us at support@muhammad-ajmal.com to exercise these rights.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@muhammad-ajmal.com